How to tell us that something on CubeBloom infringes your copyright, and what happens next. If you're here to file a notice, everything you need is in what a valid notice must contain. If your material was removed and you think that was wrong, go to filing a counter-notice.
Before this goes liveThis is a drafted starting point, not legal advice. Every highlighted field below needs your real details, and the document should be reviewed by an Australian lawyer before you take a single payment. If you want the US safe harbour to be available to you, the designated agent below must also be registered with the U.S. Copyright Office — that registration is a separate step, and it costs a fee.
We respect copyright, and we expect the people who use CubeBloom to do the same. If something on the service infringes your rights, we want to know, and we will act on a proper notice promptly.
Two things worth being straight about. First, CubeBloom is operated from Australia, and Australia's copyright safe harbour scheme covers internet providers, schools, libraries, archives and cultural institutions — not general online services like this one. So we don't claim a statutory safe harbour here; we act on notices because it's the right thing to do and because we don't want infringing material on our service. Second, our hosting and infrastructure providers are United States companies with their own obligations under the Digital Millennium Copyright Act, so this page follows the DMCA's process — it's the one the rest of the chain already speaks.
Most of what CubeBloom holds is generated by the software or by cubers themselves: solve times, phase splits, session history and scrambles. The material a copyright claim is most likely to concern is:
Files uploaded for analysis are processed and deleted immediately — they are not stored, not published and not shared, so there is nothing there to take down after the fact.
On algorithms specifically: a sequence of cube moves is not, in our view, something anyone owns — it is the community's shared knowledge, and has been reproduced freely for decades. Written explanations, diagrams, videos and the particular selection and arrangement of a library can be protected, and a notice about any of those will be treated seriously.
Send your notice to our designated agent, in writing, at the address below. To be effective it must include all six of the following. A notice missing any of them may not be actionable, and we'll come back to you asking for the rest.
We may redact your personal contact details before passing the notice on, but the substance of the claim and your identity as claimant will normally be disclosed. Don't send us anything in a notice you're not prepared for the other party to see.
If your material was removed and you believe it was a mistake or a misidentification, you can send a counter-notice to the same agent. It must include:
We'll forward a valid counter-notice to the original claimant. Under the DMCA process, if they don't tell us within 10 to 14 business days that they've filed a court action, we may restore the material.
Filing a notice you know to be false is not free. Under United States law a person who knowingly misrepresents that material is infringing can be liable for damages and costs. In Australia, s 202 of the Copyright Act 1968 gives a remedy against groundless threats of infringement proceedings. We may decline to act on notices from a sender with a pattern of bad-faith claims.
We terminate the accounts of repeat infringers. In practice: a first valid notice gets the material removed and a warning; a second gets a suspension; a third gets the account closed. We apply judgement rather than arithmetic — a single deliberate, large-scale infringement can end an account immediately, and notices that are later withdrawn or successfully countered don't count against anyone.
Where an account is closed for this reason, any unused portion of a paid plan is dealt with under the Refunds and Consumer Guarantees page.
This page is for copyright. For trade mark complaints, privacy complaints, or anything about a person rather than a work, write to [support@yourdomain.com] and describe the problem — we'd rather have it in the wrong inbox than not at all. What we can do with your own personal information is in the Privacy Policy, and what you may do with our content is in the End User Licence Agreement.